Workforce, Service Catalog, and 180-Day Roadmap Templates

This appendix provides practical artifacts for chapters 134–138: role design, service cataloging, data stewardship, and the first 180 days of a quantum platform program.

Quantum operations role card

Illustrative listing · yaml

role: quantum_runtime_maintainer
mission: maintain the broker, runtime contracts, scheduling policy, and evidence handoff
responsibilities:
  - approve low-risk runtime configuration changes
  - maintain workload contract schemas
  - participate in incident response
  - review broker routing decisions
required_skills:
  - distributed systems
  - quantum SDK basics
  - observability
  - policy-as-code
backup_required: true
recertification_interval_days: 180

Diagram loads as you read

Quantum operations role card · Figure 1

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flowchart LR
    Role[Role card] --> Mission[Mission]
    Role --> Responsibilities[Responsibilities]
    Role --> Skills[Skills]
    Role --> Backup[Backup]
    Role --> Recertification[Recertification]

RACI template

Process	Responsible	Accountable	Consulted	Informed
calibration promotion	device ops	platform owner	validation, security	users
compiler target release	compiler team	architecture board	device ops, runtime	users
external benchmark claim	validation	scientific review board	product, legal	executives
provider onboarding	platform engineering	governance board	security, FinOps	users
evidence retention change	data steward	governance board	legal, security	platform teams

Service catalog entry

Illustrative listing · yaml

service_id: managed-qpu-experiment
name: Managed QPU Experiment
status: approved
service_class: hardware_execution
eligible_users:
  - internal_researchers
  - approved_customer_pilots
supported_workloads:
  - small_circuit_benchmark
  - chemistry_vqe_exploration
constraints:
  max_shots: 100000
  max_circuit_depth: target_specific
  evidence_required: true
trust_level: reviewed
cost_model:
  unit: provider_job_cost_plus_platform_overhead
exit_path:
  alternate_service: simulation_sandbox
  replay_required: true
owners:
  service_owner: quantum-platform
  data_steward: quantum-data

Diagram loads as you read

Service catalog entry · Figure 2

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flowchart TB
    Catalog[Catalog entry] --> Users[Eligible users]
    Catalog --> Workloads[Supported workloads]
    Catalog --> Constraints[Constraints]
    Catalog --> Trust[Trust level]
    Catalog --> Cost[Cost model]
    Catalog --> Exit[Exit path]

Data product card

Illustrative listing · yaml

data_product: calibration_timeline
owner: device-ops
steward: quantum-data
consumers:
  - scheduler
  - compiler-target-service
  - incident-review
contract_version: 1.0.0
freshness_slo_hours: 24
quality_checks:
  - no_missing_required_fields
  - units_declared
  - target_identity_valid
  - validity_interval_present
retention_class: operational_evidence_7y

180-day roadmap board

Diagram loads as you read

180-day roadmap board · Figure 3

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gantt
    title First 180 Days Quantum Platform Program
    dateFormat  YYYY-MM-DD
    section Baseline
    Inventory and risk register      :a1, 2026-01-01, 30d
    section Controlled workflows
    Intake and broker path           :a2, after a1, 30d
    section Evidence
    Manifest and evidence store      :a3, after a2, 30d
    section Services
    Service catalog and SLOs         :a4, after a3, 30d
    section Resilience
    Tabletop and game day            :a5, after a4, 30d
    section Decisions
    Scale, hold, or retire review    :a6, after a5, 30d

Portfolio decision memo

Illustrative listing · markdown

# Quantum Portfolio Decision Memo

## Workload

## Strategic value

## Evidence summary

## Cost summary

## Operational maturity

## Risks and unresolved assumptions

## Alternatives

## Decision

- [ ] scale
- [ ] hold
- [ ] retire
- [ ] reframe

## Review date